emotions

Interesting quotes about emotions from "Designing Emotions" by Pieter Desmet:

• emotions is the felt tendency toward anything intuitively appraised as good (beneficial), or away from anything intuitively appraised as bad (harmful).
• now, emotions are best treated as a multifaceted phenomenon consisting of: behavioral reactions, expressive reactions, physiological reactions, subjective feeling.
• feeling can be recognized by looking to the emotional expressions of the person.
• emotions are a multicomponent entities which are: expressive reactions/ smiling, physiological reactions/ heart rate, behavioral reactions/ approaching, subjective feelings/ feeling happy.
  
• characteristics of the product emotions are: personal, temporal, mixed.
• all emotions are preceded and elicited by an appraisal. An appraisal is a non-intellectual, automatic evaluation of the significance of a stimulus for one's personal being.
• appraisal mediates between products and emotions.
• different people appraise products differently .